Shipping Policy
Thank you for shopping with Ultimate Botanical! We are committed to delivering your orders promptly and ensuring a smooth shipping experience. Please read our Shipping Policy for detailed information.
1. Processing Time
- Orders are processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Non-Exchangeable Items
We offer the following shipping options:
Shipping Method
Delivery Time
Cost
Standard Shipping
3-5 business days
RS 250
Express Shipping
2-3 business days
RS 400
International Shipping
7-14 business days
Depend Upon Location
3. Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking information.
- You can track your order using the link provided or by contacting us at support@ultimatebotanical.com.
4. Shipping Restrictions
- We currently ship to Globally Except restricted areas.
- We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted areas.
5. Customs and Duties
For international orders:
- Customers are responsible for any applicable customs duties, taxes, or fees imposed by their local government.
- Delays due to customs are beyond our control.
6. Failed Deliveries and Incorrect Addresses
- Please ensure your shipping address is accurate when placing an order.
- If an order is returned to us due to an incorrect address or failed delivery, we will contact you to arrange re-shipment (additional shipping fees may apply).
7. Lost or Damaged Packages
- If your order is lost or arrives damaged, please contact us immediately at support@ultimatebotanical.com with your order details and photos of the damage (if applicable).
- We will work with the shipping carrier to resolve the issue and, if necessary, provide a replacement.
8. Contact Us
For any questions or concerns regarding our Shipping Policy, feel free to contact us:
Email: support@ultimatebotanical.com
Contact Us: 03267017100